Insurance Claims Advisor Job In Paris, France
Insurance Claims Advisor Position: An insurance claims advisor is responsible for reviewing and processing insurance claims, assessing the legitimacy of claims in accordance with policy terms, and engaging with policyholders to collect necessary information. Primary responsibilities encompass evaluating damages, negotiating settlements, collaborating with other professionals, keeping comprehensive records, and remaining informed about pertinent laws and regulations.
“About Company”
Marsh, a subsidiary of Marsh McLennan (NYSE: MMC), stands as the leading insurance broker and risk advisor globally. Marsh McLennan is recognized as a worldwide authority in risk management, strategy, and human resources, providing counsel to clients in 130 nations through its four divisions: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With an annual revenue of $24 billion and a workforce exceeding 90,000, Marsh McLennan empowers individuals and organizations to thrive by leveraging the strength of diverse perspectives. For further details, please visit marsh.com, or connect with us on LinkedIn and X.
Marsh McLennan is dedicated to fostering a work environment that is diverse, inclusive, and adaptable. Our goal is to attract and retain top talent while embracing diversity in age, background, disability, ethnic origin, family responsibilities, gender identity or expression, marital status, nationality, parental status, personal or social status, political beliefs, race, religion, and sexual orientation or expression, skin color, or any other characteristic safeguarded by relevant legislation.
Job’s Description:
In the context of a permanent contract, you will assume the role of Claims Advisor within the Claims team associated with the Affinity and Special Risks Department.
You will be responsible for managing a multi-risk portfolio that encompasses “Cancellation, Rescue Expenses, Personal Accident.”
In this role, you will be responsible for the following tasks :
Managing calls: reporting claims, overseeing files, and responding to inquiries regarding contracts and claims management;
Verification of the contract’s validity and the alignment of the risk: ensuring the declared risk matches its actual characteristics;
Supervision of file progress and their appropriate upkeep (renaming documents, classifying components, and noting pertinent comments…);
Assessment of the compensation amount in accordance with the general terms and conditions of the contract;
Discussions and clarifications regarding the methodology for determining compensation and/or benefits provided to beneficiaries;
Identification of possible fraud.
Key responsibilities
Process claims: Examine insurance claims to ascertain coverage and validity in accordance with the policy.
Communicate with clients: Engage with policyholders and claimants to collect comprehensive information and address inquiries regarding their claims.
Investigate and verify: Collaborate with adjusters, investigators, and other professionals to confirm claim details.
Evaluate and assess: Evaluate the extent and value of damages that are covered by the insurance policy.
Negotiate settlements: Facilitate negotiations for settlements with claimants in accordance with company policies and legal standards.
Manage documentation: Maintain thorough records of claims and provide reports to management.
Stay informed: Keep abreast of updates in laws, regulations, and company policies pertaining to insurance claims.
Profile:
You possess extensive experience in customer service or support.
You have received training, possess knowledge, or have experience in the field of insurance.
You demonstrate strong interpersonal skills and a solid commitment to customer service;
You are skilled in using computer tools.
Essential skills and qualifications
Exceptional customer service and communication capabilities.
Meticulous attention to detail and analytical skills for assessing claims.
Competence in interpreting insurance policies and legal documents.
Skills in negotiation and problem resolution.
Expertise in record management and report generation.
Capability to handle conflicts and resolve issues.
Diligence.
Organizational skills.
Careful attention to detail.
Proficiency in fundamental office software.
Apply For The Job Now
Job Type: Insurance Claims Advisor
Location: Paris, France
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